Frequently Asked Questions

Visit www.privatejet-nyc.com! Browse our menus and place your order online! Orders placed before 1PM will be for same day delivery, orders placed after 1PM will be for next day delivery!We will reach out with a confirmation text when your order is packed and out for delivery. Feel free to let us know if you have any time constraints. Private Jet is cash only! Please try to have exact change!

Want service right away? Text us daily between 1PM and 10PM for a delivery! We will send you an ETA and your delivery person will arrive promptly with selections from our full menu!

Want to refer a friend and earn rewards? Referring a friend is simple! Just give them our phone number and have them text us! If they are a new customer have them put your first name and phone number in the delivery notes and we'll credit you $50 to spend on your next order of $100 or more!

We do our best to keep all products stocked with our delivery team, but on busy nights, some items may sell out. For On-Demand delivery, let us know what you're looking for — we’ll do our best to dispatch a driver who has it on hand. Looking for a specific strain, oil, or edible flavor? The best way to guarantee availability is to place an order online at www.privatejet-nyc.com. Still have questions? Reach out anytime at info@privatejet-nyc.com — we’re here to help!